Frequently Asked Questions (FAQs)

📦 When will I receive my order?

Delivery time depends on your city and the nature of the product. Some items can be delivered on the same day in major cities, while others may take 1 to 3 business days after order confirmation, depending on the shipping schedule of our partnered delivery companies.

🌍 Do you deliver outside the United Arab Emirates?

Currently, our delivery services are available only within the UAE. We cover most major cities across the country.

🛠️ What should I do if the product has a manufacturing defect?

If you receive a product with a manufacturing defect, please review our Return & Exchange Policy for full details. If the defect is confirmed, a full refund will be issued for the product. However, shipping and return costs may apply according to the stated policy.

💰 Can I get a discount for bulk purchases?

Yes! We offer special discounts for large quantity orders. Discounts typically range between 10% to 20% depending on the product. Please contact us directly via the Contact Us page for more information about pricing and bulk order options.